Terms And Conditions

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Please read these Terms and Conditions (“Terms”) carefully before using the website located at https://appointmentsetteronline.com (the “Site”) operated by Appointment Setter Online (“Company,” “we,” “our,” or “us”).

By accessing or using our Site or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from using the Site:

• In any way that violates any applicable law or regulation.

• To exploit, harm, or attempt to exploit or harm others.

• To transmit or procure the sending of any advertising or promotional material without our prior written consent.

2. Services Offered

Appointment Setter Online provides specialized appointment setting, lead generation, and business development support services to B2B clients. Our offerings are designed to help businesses increase their sales pipeline and close more deals through tailored outreach campaigns.

Our services may include (but are not limited to):

• Appointment Setting: Scheduling qualified sales appointments between your team and your target prospects.

• Lead Generation: Identifying and qualifying leads through email outreach, calls, social media, and other compliant channels.

• Outreach Campaigns: Executing customized multi-channel campaigns including cold calling, cold emailing, LinkedIn messaging, and follow-ups.

• CRM Support & Data Management: Assisting with lead list development, CRM integration, and contact list enrichment.

• Reporting & Insights: Providing clients with performance dashboards, meeting summaries, and feedback from outreach efforts.

Service Delivery

• All services are provided remotely unless otherwise agreed in writing.

• Deliverables, campaign objectives, and performance expectations are detailed in the client’s Service Agreement or Statement of Work (SOW).

• Appointment Setter Online does not guarantee specific results, such as a minimum number of leads or closed sales, unless explicitly stated in writing.

Custom Engagements

We work with each client to create a customized strategy based on their industry, target audience, and campaign goals. The scope, duration, and pricing of services are outlined in each client’s individual agreement.

Third-Party Tools

We may use third-party platforms (e.g., CRM software, marketing automation tools) to deliver services efficiently. Clients may be responsible for costs associated with these tools, if not included in the base service.

3. Intellectual Property

All content, features, and functionality on the website https://appointmentsetteronline.com, including but not limited to text, graphics, logos, icons, images, audio, video, data compilations, software, and the overall design and layout (collectively, the “Content”) are the exclusive property of Appointment Setter Online, its licensors, or other content providers, and are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Ownership

• All trademarks, service marks, logos, trade names, and branding used on the Site or in connection with the services are the sole property of Appointment Setter Online or its affiliates.

• Nothing in these Terms grants you any right, title, or license to any intellectual property owned by us or our partners, except for the limited right to use the Site and services as expressly permitted herein.

Restrictions

You agree not to:

• Copy, reproduce, modify, distribute, publicly display, create derivative works from, or otherwise use any Content from this Site without our express written consent.

• Use our name, trademarks, or branding in any way that implies endorsement or affiliation without written permission.

• Reverse-engineer, decompile, disassemble, or attempt to discover the source code or underlying ideas or algorithms of any software used in our services.

User Content

If you provide us with any suggestions, feedback, or other materials (collectively, “User Content”), you grant Appointment Setter Online a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, and distribute that content for any purpose related to our services, marketing, or operations.

Third-Party Content

Any third-party trademarks, logos, or content appearing on the Site are the property of their respective owners and are used for reference only. Their inclusion does not imply endorsement or affiliation unless expressly stated.

4. User Accounts

To access certain features of the website or use specific services offered by Appointment Setter Online, you may be required to create an account.

Account Creation and Responsibility

• When you create an account, you agree to provide accurate, current, and complete information about yourself or your business as prompted.

• You are fully responsible for all activity that occurs under your account, including any misuse or unauthorized access.

• You agree to keep your login credentials secure and confidential and to notify us immediately of any unauthorized use of your account or any other breach of security.

Prohibited Activities

You agree not to:

• Create an account for anyone other than yourself or your business entity without authorization.

• Use another user’s account without permission.

• Share your login credentials with others or allow multiple people to use a single account.

• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation.

Account Suspension or Termination

We reserve the right, at our sole discretion, to suspend or terminate your account at any time and for any reason, including but not limited to:

• Breach of these Terms or any other agreement with us.

• Fraudulent, abusive, or unlawful activity.

• Extended periods of inactivity.

In the event of termination, your right to access the account and services will cease immediately. We may, but are not obligated to, retain data associated with your account in accordance with our Privacy Policy.

Account Data & Access

You may request a copy of your account data or request account deletion at any time by contacting us at [Insert Contact Email]. Please note that deleting your account may result in the loss of access to services and data.

5. Payment and Billing

By engaging with Appointment Setter Online, you agree to the following payment and billing terms:

5.1 Fees and Charges

All service fees will be clearly outlined in your individual Service Agreement or Statement of Work (SOW). Fees may include one-time setup costs, recurring service fees, or performance-based charges.

5.2 Payment Terms

• Invoices are due upon receipt unless otherwise stated in writing.

• Recurring charges will be billed automatically according to your selected plan or contract terms.

• Late payments may incur a 1.5% monthly interest fee (or the maximum rate permitted by law).

5.3 Payment Recipient

All payments will be processed through the parent company, Top Remotely. The name “Top Remotely” will appear on your billing statement. By agreeing to these Terms, you authorize payments to be directed to Top Remotely on behalf of Appointment Setter Online.

5.4 Accepted Payment Methods

We accept:

• Major credit/debit cards

• ACH bank transfers

• Wire transfers

• Other methods as approved in writing

5.5 Taxes

All fees are exclusive of applicable taxes. You are responsible for any sales, use, value-added, or similar taxes related to your purchase, except for taxes based on our net income.

5.6 Billing Disputes

All billing concerns must be submitted in writing within 10 business days of the invoice date. After this period, all charges are considered accepted and final.

5.7 Non-Payment and Suspension

We reserve the right to suspend or terminate services for any account with a balance overdue by more than 10 days. Reactivation may require full payment and an additional reactivation fee.

6. Termination of Services

6.1 Voluntary Termination by the Client

You may terminate your use of our services at any time by providing written notice to us at [Insert Contact Email]. Unless otherwise stated in your individual service agreement, a 30-day written notice is required for cancellation. You will be responsible for all service fees accrued up to the effective termination date.

6.2 Termination by the Company

We reserve the right to suspend or terminate your access to the Site or services at our sole discretion, with or without cause or notice, including but not limited to:

• Violations of these Terms or any other agreement with us

• Failure to pay for services

• Fraudulent or unlawful activity

6.3 Effect of Termination

Upon termination, your access to services will cease. Any data or records you provided may be retained or deleted in accordance with our Privacy Policy.

6.1 Voluntary Termination by the Client

You may cancel your services at any time by submitting a written notice to [Insert Contact Email]. Unless otherwise agreed in writing, a 30-day advance notice is required. You will be responsible for all charges incurred up to and including the final day of that 30-day period.

6.2 Termination by the Company

We reserve the right to terminate your access to services at any time, with or without notice, if you breach these Terms, fail to pay, or engage in illegal or harmful activity.

6.3 What Happens When Services Are Terminated

• Your access to services will end immediately on the termination date.

• Your data may be retained for legal and operational reasons as described in our Privacy Policy.

• Final invoices will be issued for any outstanding amounts due.

6.4 Refund Policy Upon Termination

We aim to be transparent and fair with our refund policy. Please review the terms below:

Refunds for Prepaid Services

• If you prepaid for services beyond the 30-day notice period, you will receive a prorated refund for any unused time after the notice period.

• Example: If you cancel on the 1st of the month and had prepaid for 3 months, you would be refunded for the portion of service beyond the 30-day required notice.

No Refunds for Services Already Provided

• We do not issue refunds for work already completed or services delivered before the effective termination date.

• This includes scheduled appointments, completed campaigns, consulting time, and any other billable activity.

No Refunds If You Breach These Terms

• If your service is terminated due to a breach of contract or terms of use, you are not eligible for a refund, regardless of payment status or unused service time.

Refund Disputes

• Any questions or disputes regarding charges must be submitted in writing within 10 business days of receiving an invoice.

• All refund decisions are subject to review and final approval by Appointment Setter Online management.

7. Disclaimers

The services and content provided by Appointment Setter Online are offered “as is” and “as available,” without warranties of any kind, either express or implied.

7.1 No Guarantee of Results

While we strive to deliver high-quality lead generation and appointment setting services, we do not guarantee specific outcomes, such as:

• A certain number of leads, appointments, conversions, or closed deals

• Increases in revenue or sales

• Business success or market expansion

Performance can vary based on industry, client responsiveness, campaign duration, market conditions, and other external factors beyond our control.

7.2 No Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Reliability, availability, or accuracy of data or communications

We make no warranty that the Site or services will be uninterrupted, error-free, timely, or secure, or that any defects will be corrected.

7.3 Third-Party Tools and Services

We may use third-party platforms, data providers, or communication tools as part of our service delivery. We do not control and are not responsible for the performance, availability, or reliability of these third-party services. Use of such tools is at your own risk and subject to those providers’ own terms and conditions.

7.4 Client Responsibilities

The success of our services often depends on your collaboration, including:

• Timely responses

• Access to necessary information and systems

• Alignment on goals and messaging

We are not responsible for delays or results impacted by a client’s lack of engagement, changes in business priorities, or non-compliance with agreed-upon processes.

8. Limitation of Liability

To the fullest extent permitted by law, Appointment Setter Online and its owners, directors, officers, employees, agents, affiliates, partners, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:

• Loss of profits, revenue, business opportunities, or data

• Business interruption or downtime

• Reputational harm

• Errors or omissions in any content or services

• Delays or failures in performance

This applies whether the claim is based in contract, warranty, tort (including negligence), or any other legal theory—even if we have been advised of the possibility of such damages.

Maximum Liability Cap

In any case, our total liability for any claim arising out of or relating to your use of our services or this Site will not exceed the amount you have paid to Appointment Setter Online in the past twelve (12) months for the specific service at issue.

Exceptions

This limitation does not apply to:

• Liability resulting from gross negligence or willful misconduct on our part

• Any liability that cannot be excluded or limited under applicable law

9. Indemnification

You agree to defend, indemnify, and hold harmless Appointment Setter Online, its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from or related to:

• Your use or misuse of the Site or our services

• Your violation of these Terms or any applicable law or regulation

• Your breach of any agreement or representation made to us

• Content or information you submit, post, or transmit through the Site or during service engagements

• Any negligent or willful misconduct by you or your employees, agents, or representatives

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such a case, you agree to cooperate with our defense of the claim.

10. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Appointment Setter Online. We are not responsible for the content or privacy practices of any third-party websites.

11. Governing Law

These Terms and any dispute arising out of or relating to your use of the Site or our services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

You agree that any legal action or proceeding between you and Appointment Setter Online, a brand operated by Top Remotely, shall be brought exclusively in the state or federal courts located in New York County, New York. You hereby consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

12. Changes to Terms

Appointment Setter Online, a brand of Top Remotely, reserves the right to update, modify, or replace these Terms and Conditions at any time, at its sole discretion.

12.1 Notification of Changes

When changes are made, we will:

• Update the “Last Updated” date at the top of this page

• Post the revised Terms on our website

• (Optional) Notify you via email or through the Site if the changes are material

It is your responsibility to review these Terms periodically for any updates.

12.2 Continued Use Constitutes Acceptance

Your continued use of the Site or our services after any modifications to the Terms constitutes your binding acceptance of the updated Terms. If you do not agree to the new terms, you must stop using the Site and terminate any active service agreements in accordance with our termination policy.

If you have any questions about these Terms, please contact us